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How ever777 Handles Your Personal Data

At ever777, we are clear about what data we collect from you, why we collect it, and how we keep it secure throughout your time with us.

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ever777 How ever777 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you want to request access to your data, ask us to correct an error, or raise a concern about how we handle your personal data, our privacy team is available through…

Email the Privacy Team Send your data request or concern to our dedicated privacy address. Include your registered account email so we can verify your identity and locate your records without delay.
Live Chat Support Open the chat widget from any page on ever777.asia and select the Privacy query category. Our agents are available around the clock and can escalate your request to the data team immediately.
Written Request Form Submit a formal written request through the in-account Help Centre. The form captures exactly the details our privacy team needs, reducing back-and-forth and speeding up your resolution timeline.
DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

We apply layered security and clear data governance so that your personal data is handled with care at every stage — from the moment you open your account to every transaction and…

Encrypted Data Storage

All personal data stored on our servers is encrypted at rest using AES-256. Backups follow the same standard, and access is restricted to staff with a specific operational need verified by our security team.

Cookie Controls in Your Account

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can review and adjust your cookie preferences at any time through the settings panel in your account.

Account Security Layers

Your account is protected by password hashing and optional two-factor authentication. Failed login attempts trigger an automatic lockout, and you receive an email alert whenever a new device accesses your account.

Defined Retention Periods

We keep your account data for as long as your account is active and for a defined period after closure, as required by law. Once that period lapses, data is deleted or anonymised in a scheduled purge cycle.

Your Right to Access and Correct

You may request a copy of all personal data we hold about you at any time. If anything is inaccurate, you can ask us to correct it, and we will confirm the update in writing within 30 days.

Dedicated Privacy Contact

Our privacy team handles all data requests directly. You can reach them via the email address listed in this policy or through the in-account Help Centre, and every request receives a written acknowledgement.

Frequently Asked Questions About Your Privacy

The questions below cover the most common things our account holders ask about data collection, storage, rights and contact processes. If your question is not listed here, our privacy team is reachable through the support channels above.

We collect your name, email address, phone number, date of birth, and the device identifiers used during login. If you fund your account via UPI, Paytm, or PhonePe, we log only the transaction reference and timestamp — not your payment credentials.

We use your data to operate your account, process withdrawals and deposits, comply with applicable regulations, and communicate important account updates to you. We do not use your data for any purpose beyond what is described in this policy.

Yes. Submit a data access request via the Help Centre or by emailing our privacy team with your registered account email. We will compile and send your data within 30 days of verifying your identity.

We retain your data for the period required by applicable Indian regulations after account closure. Once that retention period ends, your records are deleted or anonymised in our scheduled purge cycle.

We share data only with payment processors like UPI, Paytm, and PhonePe to complete your transactions, and with service providers bound by strict confidentiality agreements. We do not sell your personal data to any third party.

Contact our privacy team via email or live chat, describe the inaccuracy, and attach any supporting documentation. We will review and update the record, then send you a written confirmation within 30 days.

We use session cookies for login continuity and analytics cookies to measure page performance. You can view and update your cookie preferences at any time in the Settings panel within your ever777 account.

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